I had to pick myself up and get on with it, do it all over again, only even better this time.

I probably have traveled and visited more stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

There is only one boss — the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

If you don't give up, you still have a chance. Giving up is the greatest failure.

-- Jack Ma

A leader should have higher grit and tenacity, and be able to endure what the employees can't.

-- Jack Ma

It's easier to ask forgiveness than it is to get permission.

-- Grace Hopper

Favorable timing is less important than geographical advantage, and that is less important than unity among people.

-- Mencius

Train people well enough so they can leave, treat them well enough so they don't want to.

-- Richard Branson

You don't learn to walk by following rules. You learn by doing, and by falling over.

-- Richard Branson